The Best CRM Reviews & Pricing Information

Match Yourself With The Best CRM Software for Your Business

Our Top-Rated CRM Software for 2018

Other CRM Software

Infusionsoft Review

$199-$349/Month

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MatchScore


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Users

3-5 Users Included

Add a User for Call For Pricing


Contacts

2,500-10,000 Contacts Included

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Email

12,500-50,000 Emails Per Month

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Core Features

  • Get Organized
  • Automate Marketing
  • Close Sales
  • Sell Online

Ontraport Review

$297-$597/Month

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Users

2-10 Users Included

Add a User for $99/month


Contacts

25,000-100,000 Contacts Included

Add 100,000 Contacts for $99/month


Email

100,000 Emails Per Month

Add 100,000 Emails for $99/month


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Core Features

  • Marketing
  • Payments
  • Automate
  • Integrate

PipelineDeals Review

$24/Month

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MatchScore


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Users

1 User Included

Add a User for $24/month


Contacts

UNLIMITED Contacts Included

Email

No Marketing Email


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Core Features

  • Deal Management
  • Activity Tracking
  • Sales Pipeline
  • Sales Team Coordination

ActiveCampaign_logo

$9-$149/Month

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Capsule Review

$0-$12/Month

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FreeCRM Review

$0-$39.95/Month

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What to Look for When Choosing the Best CRM Software

get more sales with a crm

CRM or customer relationship management software is a system that will allow your business to manage business relationships and the data associated with them. CRM software has become quite popular with a majority of small, medium, and large-scale businesses in this day and age. That is due to the numerous advantages of such a software. A CRM helps the business store customer information, accounts, leads, and sales opportunities in one central location. That way the business can access such information in real time – which will help grow your business more effectively in the long run. That is why you need to invest in a reliable CRM software for your business without further delay.

A great customer relationship is the foundation of any successful business. Your business – as the seller – connects with people who need your product or service. When your business grows more sophisticated over time, managing your contacts is not going to become easy. In fact, you will start to manage a myriad of connections in real time under such circumstances. On the other hand, you will require sharing this contact information across various departments within your organization. That is where a CRM software comes in handy. In fact, the CRM system serves as a vital nerve center in your business – helping to manage numerous connections that happen in a growing business.

There are many characteristics of a good customer relationship management tool. A good CRM system is indispensable for growing businesses in this day and age. Whether you are a small or medium-scale business, you should be investing in a good CRM tool for your company right now. Here are some of the main characteristics of a good CRM tool. Easy integration is an important characteristic of a good CRM system. It should allow you to easily and quickly import data from existing databases. In fact, you shouldn’t have to put a lot of work upfront with a good tool. Even the best CRM software won’t be of any use if your staff doesn’t know how to use the system. That is where ease of use becomes important. Make sure you invest in a system that is easy to use. The chosen tool should be adaptable to the future needs of your business. Hence, adaptability is another important characteristic of a good CRM software.

CRM Software Benefits: How it Helps Your Bottom Line

a guy uses a whiteboard to plan his sales strategy

A good CRM software will help increase the sales of your organization. In fact, it is the most obvious reason for investing in a good CRM tool. It will allow you to follow quality leads and reduce time wastage following unprofitable prospects in the process. A good CRM will help identify your most valuable clients and create a reward based system in order to increase engagement and conversions over time. The efficient process created by the CRM system helps increase the profitability of your business in the long run. The system will make sure that profitable sales opportunities are not lost, and the cost of acquiring a sale is minimized. The system will help your employees to access important data quickly and address the needs of your customers in a more effective and efficient manner. Customer engagement can be easily tracked and necessary actions rerouted to the relevant department to immediately address the concerns. This is another important advantage of investing in a good CRM system.

The management will have access to real-time data on the sales and marketing fronts. With such information, the manager can make amendments quickly to react to the market trends. The software will provide precise insights from on-location and real-time data. This means the management could fine-tune their strategies to meet the new situation and avoid any problems in the relevant departments. On the other hand, accurate data from different departments will help the business to improve the overall business operation in the long run. Data security is reinforced with a reliable CRM system. Trade insights and confidential customer data are stored in a centralized CRM system instead of different desktops.

Mobile CRM helps your team access important customer information while on the go. Delivery schedules, location information, and purchase information are some of the information that is accessible to your field team. This will enhance the productivity and efficiency of these employees – which will improve the sales and profits for your business in the long run. These are some of the many advantages of investing in a good CRM system right now.

CRM Factors to Consider

crm for salespeople

With a host of CRM software systems on the market, choosing the best tool is not an easy task. There are many things that you need to consider before choosing the right one. While most people think that a CRM software is all about tracking and maintaining contact information, it is much more than that. In fact, the marketing and customer service departments of your organization can dramatically improve their operations with the right type of CRM system. The system will coordinate interdepartmental actions more efficiently. That is why you need to look for the important features of the tool before you invest your hard-earned money in a CRM tool. Here are some features to look for when choosing the best CRM software on the market.

Ease of use and support are two of the main features of a good software. The software should be intuitive, or you will never want to use it. How easy or difficult it is to find the important features you need? How many clicks does it take to conduct a basic task? These are important things to look for when buying the best tool on the market. When you run into a problem or bug, you need a highly responsive support team to handle it. Verify the availability of support in your subscription before buying the product. Make sure the system has email, mobile, and social features. The CRM system should act to complement your relationship building efforts with the customer.

A well-planned marketing automation strategy is one of the most important features of a good CRM tool. Such a software should have the ability to remind the sales and marketing team of your company to follow up with the customers at the right time. Automation is very important for this purpose. Analytics and reporting are the other important features of a good CRM tool. The right software should have a highly customizable reporting feature. These are some of the most important things to look for when investing in the best CRM software on the market.

Our Top 3 CRM Softwares of the Year

1. Infusionsoft

This is one of the top cloud-based sales and marketing software on the market today. It offers CRM, marketing automation, and e-commerce functionalities in one platform. Users can track customer interactions, segment the contacts, set campaign triggers for personalized communications, send emails, and manage their e-commerce functions via one platform. The reporting and analytics feature of the tool will help users to perform analysis on parameters such as email, sales and revenue projections, campaign performance, and ROIs. The software could be remotely accessed on iOS and Android-enabled smartphones and tablets. You can also integrate Infusionsoft with other applications such as SalesForce, QuickBooks, Gmail, and Outlook.

2. Ontraport

This is another top CRM software on the market today. It offers a customer relationship management system for small and growing businesses that are looking to automate their sales and marketing efforts. The salient features of the tool include lead scoring, email marketing, lead generation, lead nurturing, affiliate management, task management, payments, and event management. The new data is collected via a web form builder – which is used to create highly customized forms. The software has an intuitive dashboard with a drag and drop interface. You can set permission levels for users to have access to the software. The phone and email support offered by the Ontraport team is excellent. That is why you need to invest in the software right now.

3. Pipeline Deals

This is another top easy-to-use and highly customizable CRM tool on the market today. It is geared to small and mid-sized businesses on the market. The software is designed to facilitate an easy transition for sales teams that are working with spreadsheets. The system is quite easy to set-up. In fact, your data will be organized just like on a spreadsheet. Many of the manual tasks that are associated with spreadsheets are eliminated in this system. Third party integration is possible with this tool. Reporting and analytics functions are highly customizable to suit your needs. That is why you need to invest in Pipeline Deals right now.

Final Thoughts

Investing in a good CRM software for your business is an important decision. Make sure you buy the best software on the market to get the best bang for your buck. Look for features such as ease of use, third party integration, customizability, price, customer support, and marketing automation when buying the best CRM tool on the market. Infusionsoft is one of the best CRM tools on the market with all of these features. That is why it is our top-rated choice of 2018.